Article 1. Scope of Application and Modification of the General Conditions of Sale:
These general conditions of sale apply to all sales concluded through the website www.bijouterie2m.com
www.fouta-pascher.com reserves the right to adapt or modify at any time these terms and conditions of sale.
Article 2. Validity of the offer:
- All our products are guaranteed new.
- For products not stored in our warehouses, our offers are valid subject to availability at our suppliers. This information coming directly from our suppliers, errors or exceptional modifications are beyond our control and can not engage our responsibility.
- When ordering, we inform you of the availability of the products you want to buy. Nevertheless, if despite our vigilance, the products turn out to be temporarily or permanently unavailable, we will inform you by mail or by mail as soon as possible.
- In case of temporary break of stock on one of the products of your order:
we ship the rest of your order, accompanied by an information message. Products temporarily unavailable will be put on hold. Beyond the deadline of 15 working days (date of order), if the article could not be delivered to you, it will be automatically refunded by check.
- In case of final product break after placing your order, we will offer either the refund or the exchange of the products out of stock (proposal of a similar product by its price and its characteristics). In this case the return costs resulting from the exercise of the right of retraction are the responsibility of jeweler2m
Article 3. Validation of orders.
Any order signed by the consumer by "click" is an irrevocable acceptance that can be challenged only within the limits provided in these terms and conditions of sale on the same basis as the "right of withdrawal" and "out of stock" .
Article 4: Price
www.fouta-pascher.com reserves the right to change prices at any time but agrees to apply the rates in effect that you have been given at the time of your order, subject to availability on that date.
Article 5: Terms of Payment and Security:
- Terms of Payment: You can pay:
- by credit card: in this case, the payment is made on the site systempay of the savings bank. This implies that no banking information about you passes through the site www.fouta-pascher.com. Payment by credit card is perfectly secure; your order will be registered and validated upon acceptance of payment by the systempay banking service.
You can pay online with confidence by entering the number and expiry date of your credit card in the slots provided for this purpose. We have adopted the SSL encryption process which ensures the confidentiality of banking data.
- by check, money order or transfer: your order is then reserved for 15 days maximum. The order will only be processed upon receipt of your payment and deadlines will run accordingly.
The details of your credit card are encrypted using SSL (Secure Socket Layer) and never transit unencrypted over the network. Payment is made directly to the bank. www.bijouterie2m.com has no access to these details, and does not keep them on its servers. That's why they are required for each new transaction on our site.
www.fouta-pascher.com reserves the right, in all cases, to ask its customers for proof of order control purposes and / or regulations. A refusal to provide the requested items would result in the outright cancellation of the order (s) in question.
Retention of title clause: the products remain the property of www.fouta-pascher.com until the complete collection of the price by www.fouta-pascher.com.
- Payment default:
www.fouta-pascher.com reserves the right to refuse to make a delivery or to honor an order from a consumer who has not totally or partially paid a previous order or with whom a payment dispute is in question. course of administration.
Article 6: Terms of delivery
- For France
www.fouta-pascher.com uses the Letter Max service followed by La Poste.
tariffs in force on the site of the post office http://www.laposte.fr/Particulier/Consulter-nos-tarifs/Tarifs-Courrier
or Mondial Relay http://www.mondialrelay.fr/
For Dom and Tom: flat rate of 8.45 € in Colissimo mail.
The products purchased on www.fouta-pascher.com are delivered in mainland France, Corsica and Monaco, as well as in the DOM-TOM. The products are delivered to the delivery address that you indicated to us during the ordering process. The indicated deadlines are average times and correspond to the delays of treatment, preparation and routing of your order. In case of deliverable items at different dates given their availability, the delivery time is based on the longest time. www.fouta-pascher.com however reserves the possibility of splitting the deliveries.
Delivery time :
For all the products sold by www.fouta-pascher.com, the time of placing in expedition is of a maximum of 6 working days as from the validation of the payment of the order, to which must be added the delays of routing of the post office.
In case of non respect of this deadline, the buyer can obtain the resolution of the sale, it is then refunded of the totality of its purchase.
In case of failure to perform the contract due to the unavailability of sold items, www.fouta-pascher.com agrees to inform the buyer of the unavailability and to offer the refund or exchange with an article of sale. quality and equivalent price.
Delivery tracking :
Once you have chosen and validated your payment method, an order number - which we advise you to print or keep - is assigned to you. Your order is saved.
The shipment of your order automatically generates and sends an e-mail to the e-mail address of the customer to give him information on the evolution of his order and a web link allowing him to follow his shipment on the site of the carrier.
The ordered product is delivered by post or by an independent carrier, according to the total weight of the packets containing one or more products ordered and at the sole initiative of the seller, to the address appearing on the order form.
Parcel Control at Delivery:
If at the time of delivery, the original packaging is damaged, torn, open, then you must check the condition of the items. If they have been damaged, you must refuse the package and note a reserve on the delivery note (package refused because open or damaged).
Article 7: Responsibilities
www.fouta-pascher.com can not be held responsible for the non-performance of the contract concluded in case of stock-out or unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire. www.fouta-pascher.com will not be liable for any consequential damages as a result of the present, operating loss, loss of profit, damages or costs, which may occur.
- The choice and the purchase of a product are placed under the sole responsibility of the customer. The total or partial impossibility to use the products in particular because of bad choice of sizes or dimensions can not lead to any compensation, reimbursement or questioning of the responsibility of www.fouta-pascher.com
- Any liability of www.fouta-pascher.com for all kinds of direct or indirect damages resulting from the non-execution or the bad execution of the sale of a product or a service can not under any circumstances exceed an equal amount at the price of the product sold.
Article 8: Return Procedures:
- You have a period of 14 days from the receipt of your order to return the product to us: which does not suit you, defective or not in conformity with the order.
At the opening of the package contact us by phone or email to notify us of any change, exchange request, finding, or claim.
- The costs of return in the case of a wrong choice of size or color will be your responsibility.
- The return costs for a product declared not in conformity with the order or defective on delivery, will be taken care of by www.fouta-pascher.com.
- In the case of a size exchange, we simply return the jewel in a plastic bag or paper, all in a padded envelope or other by joining on a copy of your bill your new wish size (within the limits of availability presented on the site). Finally, attach to this shipment the value of 4.70 € in postage stamps (price effective 1/10/06) for us to ship your new product.
- For parcels weighing more than thirty kilograms, the pick-up will be carried out by a carrier at our expense after agreement with our Returns Department.
- This right of return can only be accepted for complete products, in their original state (packaging, accessories, instructions ...) with a copy of the purchase invoice. Items returned incomplete, damaged, damaged or soiled by the Customer are not included.
- www.fouta-pascher.com undertakes to make an exchange, a credit or a refund in a period less than or equal to 30 days after receipt of the products by us.
- No sending against refund will be accepted whatever the reason
- The maximum return period for a product is 15 working days.
After Sales Service Address:
1 dogwood alley
Article 9: Right of withdrawal:
The consumer, who buys a good or service from a distance to a professional, has a period of 14 days to change his mind about his purchase. If it is retracted, the consumer does not have to give any reason or pay any penalties except for the cost of return.
The product must be returned in good condition, and not used.
www.fouta-pascher.com undertakes to reimburse all the sums paid as soon as possible, and at the latest within 14 days following the date on which this right was exercised. Beyond this, the sum due is automatically interest-bearing at the legal rate in force. The refund will be made by any means of payment.
- No sending against refund will be accepted for any reason.
Article 10: Guarantees and after-sales services:
Only solid silver and gold-plated jewelery purchased on www.bijouterie2m.com are eligible for a two-year warranty under normal conditions of use.
All our products are new and benefit from our guarantee. In case of default during the initial warranty period, repairs will be provided and supported free of charge by www.fouta-pascher.com
To be able to benefit from the guarantee of the products it is imperative to keep the invoice of purchase of the product.
Article 11: Contact details of the company:
Headquarters of www.fouta-pascher.com
SIREN 331 341 800
SIRET 331 341 800 00026
1 dogwood alley
Customer Service www.fouta-pascher.com
You can contact Customer Service:
- by mail to the following address: email@example.com
- by mail: Mrs Manna Monique - 1 dogwood alley - 13500 Martigues - FRANCE
- by telephone: 04 42 44 09 22
After Sales Service (returns, exchanges, repairs)
- by mail: Mr Gérard Monique - 1 alley of dogwoods - 13500 Martigues - FRANCE